In order to give every patient the proper consideration and care, doctor evaluations are by appointments. Our appointments are computerized which allow us to efficiently make appointments for you and your pet. If you cannot keep an appointment, or will be late, please call in advance. This courtesy allows us to better serve the next patient. Drop off service is available for your convenience. If you would like to pick up refill medication or food, please call ahead. This will allow us to have these products ready for you when you arrive. For everyone's safety, we must require that all animals be properly restrained. Please have all animals in a carrier, or on a leash. Our receptionists and team will attempt to accommodate all requests to the best of our ability. We try every possible way to keep our appointments on time, however sometimes unexpected emergency case comes in or an appointment takes a little longer than expected. The order that we see our patients are following: Emergency, Appointments, Walk-ins.