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Pet Portal

Here is where you can sign up for our Pet Portal! This is an interactive online medical record for your pet.

What can you do with your VetScene Pet Portal?

  • Manage your pets’ health schedules, view upcoming appointments, or follow up on healthcare recommendations.

  • Receive appointment reminders, newsletters, vaccination reminders via email and/or text messages.

  • Gain 24/7 access to your pets’ information.

  • Request appointments, make boarding reservations, refill medications, or ask general questions.

  • Upload your pet's best photo, contact your clinic, and subscribe to Text Messaging.

This service is available 24/7, which makes communication with us at Crossroads convenient, quick, and easy!

You will need our Clinic Number and your Account Number to sign up. Our clinic number is 5711 and your Account number can be found on your invoice under the date. You can always call or text us at (225) 261-6000 if you can't find your account number and we will be happy to give it to you. If you have any further questions about signing up for your Pet Portal, please feel free to contact us.

Loyalty Rewards Program

We’ve designed a Loyalty program to reward you! Our Loyalty program will save you money on services and products purchased at Crossroads Animal Hospital.  Our Loyalty Rewards Points program is automatic once you have registered at the Pet Portal. Any service or product that you receive from us will earn Reward points – one point for each dollar spent. You can also earn points for the following activities through the Pet Portal:

  • Become a Registered User
  • Request an Appointment
  • Request a Medication Refill
  • Take a Survey
  • Activate Text Messaging 
  • Review Our Clinic
  • Refer a Friend
  • Upload a New Photo

You can redeem your points for services and products such as free nail trims, free baths, free bag of Lean Treats, and even a free night of boarding in our Standard Suite! Log into your Pet Portal to check your Rewards status. The Portal will tell you if you have enough points to get a Reward. Then just click ‘Redeem’ – next time you stop in, you can collect your Reward. 

New clients receive $25 off first visit

Sign-up using the form or call us at (225) 261-6000 to take advantage of this exclusive offer. *Does not apply to grooming*

Location & Hours

Office Hours


7:00 am

5:30 pm


7:00 am

5:30 pm


7:00 am

5:30 pm


7:00 am

5:30 pm


7:00 am

5:30 pm


8:00 am-12:00 pm


4:00 pm-5:00 pm

7:00 am - 7:30 am drop-offs only.

Sunday: Boarding drop-off/pick-up only (*with reservations only).